FAQs

This FAQ provides essential information to help you plan and enjoy your stay at Sandals Grande St. Lucian. It covers what's included in the all-inclusive experience, travel and transfers, dining, activities, resort policies, and practical tips to make the most of your visit.

FAQ

Q: What is Sandals Grande St. Lucian?
A: It’s a luxury, all-inclusive, adults-only resort located on a private peninsula in Saint Lucia, known for calm waters, scenic views, and a wide range of amenities.

Q: What’s included in the all-inclusive package?

All meals & snacks at 12 restaurants
Unlimited premium drinks
Land & water sports (including scuba for certified divers)
Golf (green fees & transfers)
Roundtrip airport transfers
Entertainment, WiFi, tips & taxes
Access to other Sandals resorts on the island ("Stay at 1, Play at 3")

Q: Which airport do I fly into?

Hewanorra International (UVF) – about 90-120 min by shuttle
George F.L. Charles (SLU) – about 20 min (smaller airport)
Q: Are airport transfers included?
A: Yes, roundtrip transfers by air-conditioned shuttle are included. Private luxury transfers can be arranged at an additional cost.

Q: When is check-in / check-out?

Check-in: Typically 3 PM
Check-out: 11 AM
You can use the resort facilities if arriving early or leaving late.

Q: How many restaurants are there?
A: 12 restaurants offering various cuisines including Caribbean, Italian, Indian, seafood, sushi, and international fare.

Q: Are reservations required?
A: Only at a few specialty restaurants. It’s smart to reserve those early in your stay.

Q: Are drinks really unlimited?
A: Yes — including premium liquor, wine, beer, and cocktails at all bars.

Q: What activities are included?

Water sports: snorkeling, paddle boarding, kayaking, sailing, waterskiing
Land sports: beach volleyball, tennis, table tennis
Fitness center & group classes
Golf at Cap Estate (green fees included)
Daily & nightly entertainment (live music, shows, themed nights)
Q: Is scuba diving included?
A: Yes, for certified divers. Equipment and dives are included. Lessons for beginners are available at an extra cost.

Q: Is there a spa?
A: Yes, Red Lane® Spa offers massages, facials, and treatments for an additional fee.

Q: What’s the dress code?

Daytime: Resort casual (swimsuits, shorts, sundresses)
Evening: Resort evening (collared shirts, dresses, no flip-flops in some restaurants)
Q: Is tipping allowed?
A: No tipping is required or expected — except for Butler service, where it’s allowed and appreciated.

Q: What’s the electrical voltage? Do I need adapters?
A: Most rooms offer both 110V and 220V outlets. U.S. plugs usually work, but a travel adapter is helpful just in case.

Q: Is the beach private?
A: The beach is public by law, but the resort has exclusive beach chairs and security in place. Occasional local vendors may pass by.